What To Do To Get Your Card Delivered?
1. Sadly, the parcel containing your Payoneer card on free shipping is not registered, thereby making it impossible to track. So be patient and wait a little longer as at times, it takes 6 weeks and above (up to 2 months). However, if after waiting, you still don't get it;2. Go to the post office nearest to the address you provided as alternative shipping address on Payoneer and inquire.
3. Payoneer gives 3 free card slots. So in case your card didn't get delivered, just login to your account and order for another card. However if you still don't get it, go to the next option.
4. You have to do it right. Contact Payoneer customer service by mail or reach them faster via live chat (they are very friendly and good at their job). Tell them about your card and that you want to request for another one. But this time you need to use P.O Box method of delivery instead of the normal home address/postal code method.
5. Keep your documents closer. You'll be asked for things like your National ID number, phone number attached to your Payoneer account, or your Drivers License number (if those where the documents you used when you first applied). Get the point? If you used your International passport as identification document, keep it closer...TIP: You don't have to own a P.O Box. I used my uncle's P.O Box to receive my package.
Find someone to give you their P.O Box number, the city where it is located, and the country. Those are the three things they are most likely going to ask you to provide. Use your personal details (name, etc) as the recipient of the package. And remember, the P.O Box method is better because, you may have the components of the home address method correctly, but end up arranging them wrongly (wrong address format) and never getting your card delivered to you.
6. Lastly, if all free options has been exhausted, you have no choice but to go for Expedite Shipping through DHL. This will cost a total of $50 which must be available in your account. And will take approx 2 to 4 days to arrive your doorstep where you will then receive a call from DHL to collect it (you might need a form of identification before they hand over the parcel to you).
Note: There are plenty of ways to load your payoneer account in other to have sufficient balance for the expedite shipping. This include paying another Payoneer in naira to transfer an agreed amount in dollars to your Payoneer, Payoneer Online Exchangers that deal in Payoneer dollars or by working for some of Payoneer partners like adf.ly, fiverr, revenuehit and get paid to your Payoneer. You can also choose to go for Payoneer Referral Program that pays $25.With all this in place, you might never worry on asking when your Payoneer card will be delivered. As it will arrive even before you know it. If you like this , don’t be selfish.
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